How to become proficient in using Zoho CRM
Here are available some several study materials and key resources on Zoho CRM:
1. Zoho CRM Documentation: The official Zoho CRM documentation is a valuable resource for learning about the platform's features, functionalities, and best practices. It includes step-by-step guides, tutorials, and FAQs.
Website: https://www.zoho.com/crm/help/
2. Zoho CRM YouTube Channel: Zoho maintains an official YouTube channel where they post video tutorials and demonstrations of Zoho CRM's features. These videos provide visual guides for various aspects of the CRM.
YouTube Channel: https://www.youtube.com/@ZohoCRMofficial
3. Zoho CRM Webinars: Zoho periodically hosts webinars and online events focused on Zoho CRM. These webinars cover topics such as product updates, tips, and best practices for using Zoho CRM effectively.
Check the Zoho Events page for upcoming webinars: https://www.zoho.com/crm/webinars/recorded-webinars.html
4. Zoho CRM Community: The Zoho CRM Community is a platform where users can ask questions, share knowledge, and learn from other Zoho CRM users. You can find answers to common questions and engage with the Zoho CRM community.
Zoho CRM Community:https://help.zoho.com/portal/en/community/zoho-crm
5. Zoho CRM Blogs: Zoho regularly publishes blog posts related to Zoho CRM. These blogs cover topics such as CRM best practices, use cases, and industry-specific insights.
Zoho CRM Blog: https://www.zoho.com/blog/crm
6. Zoho CRM Books: There are books available that focus on Zoho CRM and its usage. These books provide in-depth information and guidance on using Zoho CRM effectively. You can find these books on platforms like Amazon.
7. Online Courses and Tutorials: You can also find online courses and tutorials on platforms like Udemy, LinkedIn Learning, and others, which offer structured learning programs for Zoho CRM.
Zoho Platforms: https://www.zoho.com/crm/tutorials/?source_from=crm-header ,
Udemy - https://www.udemy.com/course/zoho-crm-training-user-course/ ,
LinkedIn - https://www.linkedin.com/learning/learning-zoho-crm ,
Alison - https://alison.com/course/introduction-to-zoho-crm
8. Zoho CRM Training and Certification: Zoho offers training programs and certifications specifically for Zoho CRM. These programs can be a more structured and comprehensive way to learn and earn official certifications.
Zoho Academy: https://www.zoho.com/crm/customer-success/?source_from=crm-header